Important Notice: Compatibility Issue with Ledger.
07 Jun 2023, 14:32
⚠️ Important Notice: Compatibility Issue with Ledger ⚠️
We regret to inform you that due to compatibility issues between Ledger and Litentry webapps, we strongly advise against using Ledger for transactions involving Litentry Bridge and Staking.
🔒 Funds stuck? We're here to help! 🔒
If you find yourself in a situation where your funds are stuck after attempting to bridge or staking them from ETH to Litentry Parachain, please be assured that we understand your frustration and are working on a solution with Parity: polkadot.polkassembly.io/post/1795
🔐 Security first, but... 🔐
We understand the importance of security and the use of Ledger hardware wallets. This compatibility issue is causing difficulties with transferring, bridging, and staking funds.
🆘 Need assistance? 🆘
To resolve this matter promptly, we kindly request you to provide us with the necessary details and screenshots through our support channels. Our team is committed finding a solution and helping you until we do. We apologize for any inconvenience caused and appreciate your patience as we work towards resolving this issue.